Returns & Exchanges

At Merch, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original garment bags and include all tags. Attach the prepaid shipping label provided via email.

• 3.
  Drop Off Your Return

  Hand over your package at any authorized carrier location or schedule a pickup through our logistics partner.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.